Town Hall hosts One Stop Shop and other council services
A One Stop Shop is one of the functions now being offered at Wallasey town hall as the landmark building is used for more council services.
The One Stop Shop provides support and advice on many council services, including Housing Options Referrals, Housing Benefit/Council Tax, Blue Badges, Property Pool Plus, Streetscene/Bins and Emergency Financial Support/Foodbanks.
It is now open for appointments only and will be open every Wednesday, with appointments available from 9am and last appointment at 4pm.
In addition, and as agreed by the council’s Policy and Resources Committee, Wallasey town hall will continue to be used for a number of council and civic functions, including some direct services for members of the public.
The Grade II* listed building already has the Council’s Civic and Elections Service located there and most council meetings continue to be held within the town hall’s committee rooms and council chamber.
This follows a review in which the town hall was identified as the preferred location for council committee meetings, and will now be expanded so that soon it is expected to also host a One Stop Shop facility with bookable appointments one day a week.
Leader of Wirral Council, Cllr Paul Stuart, said:
Residents will be pleased to see the One Stop Shop return in Wallasey Town Hall. The return of the One Stop Shop brings an additional valuable option for people who prefer face-to-face appointments or are not comfortable with or unable to use online services or telephone support.
I am pleased to see we have found a way to ensure we can use it for its intended purpose. Hosting council staff and services, as well as council meetings and community uses, means we don’t just maintain the building but provide extra support for the local community.
Wallasey town hall is a landmark on the Mersey and one of the most prominent buildings in our borough. Its continued operation is integral to our key regeneration in Seacombe. Bringing Wallasey Town Hall back into use bridges our modern, forward-looking regeneration efforts with the rich history of Wirral.
The summer will see the Registrars move into the offices there and marriages will resume in the town hall from 1st July, where many couples have in the past celebrated their weddings.
A number of further council operations including Distribution Services, the Emergency Control Room and the Domestic Abuse Team are expected to be located in the town hall site later in the year and the option for bookable meeting rooms plus and drop-down space for partners, CVF and community uses will become available in due course.
Cllr Stuart added:
The Council’s newly adopted Local Plan identified Seacombe as a priority area for regeneration, and the Wallasey Town Hall Quarter masterplan outlines how we envision its future development. Using the town hall in this way ensures we maintain our focus on delivering regeneration across the entire borough.
Appointments at the One Stop Shop can be made by calling 0151 606 2005, Monday to Friday 9am to 5pm.
