Urgent care in a box - more ways people can help in an emergency

31 March 2025
yellow help point sign attached to black cctv column next to a busy junction
One of the new help points in Birkenhead

The launch of the first Emergency Bleeding Control Cabinets in Wirral last week is the latest example of Wirral Council providing different ways for residents to be able to access immediate - potentially life-saving - support when an incident happens or is threatening to happen in their community.

Those few minutes between something happening and the emergency services arriving are often the most crucial, which is why access to things like the bleed kits, community defibrillators and Emergency Help Points are so important.

Wirral’s network of Emergency Help Points is where people can instantly connect with trained officers within Wirral’s Emergency Control Centre for support if they need help, feel unsafe or want to report something suspicious taking place in the community. 

These help points are all linked to the network of CCTV cameras and the officer will immediately be able to monitor what is happening in that location and around the immediate area, provide reassurance and direct the emergency services to that location if necessary.

Located in high-footfall areas around the borough or near recognised anti-social behaviour and crime hotspots, there is a map of where these help points are on the council website here - Emergency Help Points | wirral.gov.uk – they are identifiable by distinctive yellow signage.