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When staying home isn’t always safe: Coronavirus and domestic abuse support

Public services and support agencies in Wirral have a message to anyone experiencing domestic abuse during the COVID-19 (Coronavirus) pandemic: You are not alone, and we are still here to support you.

While residents will be following Government advice and staying home to help reduce the risk of COVID-19, we know that there are vulnerable people in our communities who will be concerned about the prospect of staying home – particularly those who are dealing with domestic abuse, violence, and coercive or controlling behaviour.

Wirral Council continues to work with Merseyside Police and providers of domestic abuse support to maintain essential services for anyone affected during the weeks and months ahead.  

Tom Usher, Cabinet Member for Children and Families, said:

“While staying home is the safest thing to do to help reduce the spread of COVID-19, we know that home isn’t always a safe place.

“The council – and public services generally – are adapting to new ways of working at the moment, but this doesn’t mean anyone suffering abuse is alone. We are still here to help - so please, if you are struggling or in danger, please don’t suffer alone. Text or call us and we will be there for you.”

Advice and information is available by telephone, text message or online services. Sources of support are listed below, and you can find examples of coercive or controlling behaviour at the Women’s Aid website.

Who to contact

If you, your child or anyone in the family are at immediate risk of harm, you should contact the police urgently, CALL 999. If you are a Wirral resident and are experiencing domestic abuse or believe someone you know is, please contact Wirral Integrated Front Door: 0151 606 2008 (Monday to Friday 9am-5pm). Outside of these hours please call the Emergency Duty Team on 0151 677 6557.

Further support

Wirral Family Safety Unit:  Independent Domestic Violence Advisors will continue to offer telephone support to victims of domestic abuse, and to all victims where risk of ‘harmful practices’ needs to be explored (forced marriage, honour-based abuse and female genital mutilation (FGM). Call an advisor on 0151 666 4914.

Tomorrow's Women Wirral: The team is in regular contact with women during this difficult time. Please call 0151 647 7907 if you need help, and one of the team will offer advice and a listening ear.

Wirral Women and Children’s Aid: Provides a 24/7 helpline. Please call 0151 643 9366 for guidance and support. Women’s Aid: | National Domestic Violence Helpline: 0808 2000 247 (24 hours).

Worst Kept Secret Helpline: 0800 028 3398.

Refuge: (includes information for men) | | 0808 200 0247 (24 hours) The Men’s Advice Line, for male domestic abuse survivors: 0808 801 0327.

National LGBT+ Domestic Abuse Helpline: 0800 999 5428.

Samaritans (24/7 service): 116 123.