The winter months can be challenging for the NHS, especially for urgent care services. The ‘Help Us, Help You’ campaign is aimed at easing winter pressures and includes messages about flu immunisation, staying well in winter, NHS 111, community pharmacies and extended GP hours.
In recent years there has been an increasing emphasis on empowering people to take charge on their own health’ and ‘Help Us, Help You’ is a powerful new way to build on this.
The first round of the campaign is aimed at raising awareness of the role and capabilities of NHS 111 and to increase the number of people calling 111 when they have an urgent, but non-life-threatening medical need so that they can be directed to the most appropriate service.
NHS 111 is much more than a helpline. Callers can speak to fully trained advisors available 24 hours a day, 7 days a week, who can signpost to relevant healthcare professionals, including nurses, emergency dentists, or even GPs.
The advisors can also arrange face-to-face appointments, and help get the right care, from the right person, as quickly as possible.
If you think you need urgent non-life-threatening medical help, call NHS 111. ‘Help Us Help You’ know what to do. Visit nhs.uk/111 for more information.