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Help for residents struggling to get food

People who are still finding it difficult to get the food they need because of the Coronavirus situation can continue to access a range of support in Wirral.

Although a trip to the shops has become a lot easier for most people with the easing of lockdown restrictions and since shielding was lifted at the start of August, getting food is still a struggle for some.

This can include people who have been shielded and are continuing to practice enhanced social distancing and those who may be very cautious about leaving their homes to go shopping because of other underlying health conditions.

Options for those able to pay for their food, include:

  • Applying for a priority supermarket delivery slot by calling Wirral’s Coronavirus helpline on 0151 666 5050 or by completing a short online application.  Slots are available from Iceland and Tesco. The helpline can also advise on assistance that may be available from Age UK Wirral for anyone digitally excluded.
  • The Shopping Collection Service by Age UK Wirral can help people aged 60+ with their shopping needs.
  • Shop Assist by Rapid Response North West can also help with essential shopping. Apply online or call 0800 009 6573 (Mon to Fri, 9am to 5pm) if you would like some help with the form. Support workers, support agency staff and friends and family can make an application on behalf of someone else.
  • Wirral Infobank is a great online resource for local support and services, including help with shopping, social supermarkets (offering cut price food) and hot food deliveries.
  • The NHS Volunteer Responders programme can also arrange help with food deliveries. Please call 0808 196 3646 and give your name, address, phone number and the details of your GP. You will then be put in touch with volunteers in your area who can go to the shops on your behalf. A carer or family member can also call on your behalf. 

Anyone requiring crisis food support and who cannot pay for the food they need can apply for an emergency food parcel by calling the Coronavirus helpline on 0151 666 5050. Applicants will be asked a few questions to determine their eligibility and, if successful, will be given a unique code that can be exchanged for a food parcel at Wirral Foodbank premises in Birkenhead or Wallasey.

A number of other local organisations can also provide advice and assistance and can help you apply for food support, including, Citizens Advice Wirral, Involve Northwest,  Wirral Advisory Centre and Wirral Ways to Recovery.

Financial help with food for those most in need is also still available from the Council by calling the Coronavirus Helpline on 0151 666 5050 or by applying online.

The Leader of Wirral Council, Councillor Pat Hackett, said: “We said at the beginning of this health crisis that nobody should go hungry because of Coronavirus and we stand by that commitment. We have therefore ensured that support remains available for those that need it and I would urge anyone facing difficulties in getting food to take up one of these options.”