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Debt worries during COVID-19? Ask Us Wirral can help.

A message from Julie Webster, Director of Wirral Public Health.

Dear residents,

The last few months we have been dealing with coronavirus and for some there has been a financial impact.

According to July 2020 data from national Government, 37,700 people in Wirral were furloughed as part of the Coronavirus Job Retention Scheme.

This week, I want to hand my blog to Ask Us Wirral, the borough’s information and advice service. They specialise in money and debt advice, delivered in partnership by four local voluntary organisations, Citizens Advice Wirral, Age UK Wirral, Wirral Change and Wirral Mencap.

If you are experiencing money worries or know somebody who is, please read on or share thiss information with them. You don’t have to suffer alone and Ask Us Wirral are still supporting people, even from a distance.

Please read on and see how the service could support you or someone you know.

Take care,


Ask Us Wirral – how can we help?

The Coronavirus pandemic has brought with it financial issues for many of us. Some people have been furloughed, made redundant or at risk of redundancy, suffered reduced income due to reduced working hours or not been able to work as they have been shielding. Some families have even tested positive or been ill with Covid-19 leaving them physically and mentally worn out and struggling to be fit for work.

Whatever your situation, if you are struggling financially, our advice is to get help – now.

Whether you are working or not, you could be entitled to benefits such as Universal Credit and/or disability benefits such as Personal Independence Payments.

There are also a range of options to help you reduce or manage your debts and help and support is available online or at the end of the phone.

Call Ask Us Wirral today. The team can look at your circumstances and help you claim your entitled benefits, help you through issues with your employer or help manage and reduce your debts.

The service is available 10am until 4pm, Monday to Friday on 0300 3300111.

Or you can visit where you will find lots of practical information and tools such as debt management, benefits calculators, template letter to ask for holiday refunds etc

And finally, financial stress can take a toll on your physical, mental and emotional health. It can affect your mood, ability to focus and your relationships.

If the issues are affecting your mental health, call CWP's mental health helpline 0300 303 3972. this line is open 24 hours a day for 7 days per week.