Back to top

A&E pressures and norovirus outbreak

Wirral University Teaching Hospital issue important information about Emergency Department pressures and Norovirus

The Emergency Department at Arrowe Park Hospital might be the first place you think of, but unless you’ve had a serious accident or your illness/injury is life threatening or critical, it could result in a longer wait until you are seen.

Gaynor Westray, Director of Nursing and Midwifery said:

"As is the case at other trusts, we are currently experiencing an unprecedented demand on our hospital emergency and inpatient services.

"Our medical teams are working tirelessly to provide patients with the best possible care, but the public is urged to only use the Emergency Department at Arrowe Park Hospital when self-care and other local NHS services such as a Walk-in Centre can’t make things better, or when things are so serious that an ambulance is needed.

"We must keep our clinical and ambulance colleagues free to treat those most in need of our help. We are still seeing many patients coming to our Emergency Department with minor injuries and illness, which could easily be treated elsewhere.

It's therefore important that you make the right choice of where to go and do the right thing.  Find out more about other local NHS services in Wirral.


"We are also aware that Norovirus is being brought into our hospital from the local Wirral community.

"As this bug is highly contagious, the public is asked not to attend the Emergency Department if they have symptoms of sickness and diarrhoea or visit loved ones on our wards until they have been symptom free for at least 48 hours."

Norovirus symptoms include a sudden onset of vomiting and/or diarrhoea. Some people may have a temperature, headache and stomach cramps. The illness usually resolves in one or two days and there are no long-term effects. You can follow these simple steps to help:

  • Take plenty of fluids
  • Wash your hands regularly
  • Keep yourself away from others – especially from GP surgeries or hospitals
  • If your symptoms continue for more than two days seek advice from NHS 111 by calling 111 on your phone or visit the NHS Choices website for further information.